Missing Required Fields

  • Resolved spykekrepshaw

    (@spykekrepshaw)


    6 months ago

    Hello, I am using the Pay with Authorize.NET Contact Form 7 plugin and am having an issue that I was hoping you could help me with. It works great on my sandbox, but fails to process anything when I switch it to production. The failure is because on my production environment I am requiring billing first name, last name, city, state, zip, and phone. How can I send these values to Authorize.net?

Viewing 3 replies - 1 through 3 (of 3 total)
  • zealsupport

    (@zealsupport)

    6 months ago

    Hello @spykekrepshaw ,

    Thank you so much for contacting us.

    Yes, our plugin supports sending the billing details you mentioned — first name, last name, city, state, zip code, and phone number — to Authorize.NET.

    Please refer to the attached screenshot Link for guidance on where to configure these fields within the form.

    Link : https://prnt.sc/WynhyIDFKfPE

    If you have any questions or need further assistance, please feel free to reach out. I’m here and happy to help.

    Thank you,
    ZealousWeb

    Thread Starter spykekrepshaw

    (@spykekrepshaw)

    6 months ago

    That’s what I had assumed. However, as you can see in my screenshot, I am hardcoding soe of the values and grabbing some from the from fields. But when viewing the transaction details, none of them seem to be sent over to Authorize.net.

    https://prnt.sc/w_iAD27Gsrcq
    https://prnt.sc/HcVfjiDJDYWD

    zealsupport

    (@zealsupport)

    6 months ago

    Hello @spykekrepshaw ,

    Thank you for reaching out to me. However, I kindly request you not to share any details here, as per ORG policy. Please remove the shared details at your earliest convenience.

    Could you please create a support ticket for this issue using the following link?

    If you have any questions, please feel free to ask. I’m here to assist you.

    Thank you,
    ZealousWeb

Viewing 3 replies - 1 through 3 (of 3 total)

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