Hi,
Thanks for using our plugin and reaching out to us.
There can be several configuration reasons as to why your feed contains less products than expected. We have listed all those reasons in this blog post: https://adtribes.io/help-i-have-none-or-less-products-in-my-product-feed-than-expected/
Could you go through the reasons mentioned and see which one could be causing the issue for you?
Thread Starter
MarkJ
(@forusak)
@supportadtribes
Hi, thanks I checked but, but seems like it is not my case.
I check all points except wp-cron, I don’t know what I would do with that point, but it doesn’t seems to be broken anyway.
I turned off cache plugin, and no difference. I tested this on live site and also on staging site on local environment. no matter what I change I always get the same number of products, so it is not like it skips random products because of an error. Also the missing products are simple products. Another plugin adds them into feed with no issue, but that plugin also misses different products…
Hi,
Thanks for your reply.
Can you send us screenshots of the pages on how you have configured your product feed so we can perhaps see where things go wrong?
Thread Starter
MarkJ
(@forusak)
After disabling plugins the feed had more products. I will try to debug it closer and I will let know here what it was.
Assuming the issue at hand has been resolved and our support is no longer required I am going to close this topic for now for housekeeping-reasons. Do not hesitate to reach out to us again when you need our help.
