Support » Plugin: 12 Step Meeting List » Meetings are missing

  • Resolved Jeff O

    (@orrja4269)


    It appears that our 12 step meeting list plug in is no longer working. We are getting the following error:
    No meetings were found matching the selected criteria.

    We see the meetings in the admin console but nothing is found on the site. I would like to remove the plug in and add it back but I don’t want to lose the meeting list that we have. Is there a way to export all of the meetings before we remove it (“You can also download your meetings in [CSV format].” – returns a blank CSV file) ? I don’t want to manually create 800+ meetings and our current import file is about 6 months out-dated. Thanks – Jeff O.

    The page I need help with: [log in to see the link]

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  • Plugin Author AA Web Servant

    (@aasanjose)

    Hi Jeff,

    Do you have FTP access? Do you see a file in wp-content called tsml-cache-XXXX.json or something similar?

    Try renaming this file. My only guess if there’s a discrepancy between what you see in the admin and on the frontend is this file must have gotten messed up somewow.

    Thank you very much! A colleague of mine was able to find the link to the Control Panel. We renamed the file, clicked on meetings and it was populated again.

    Plugin Author tech2serve

    (@tech2serve)

    Thanks for letting us know it is resolved!

Viewing 3 replies - 1 through 3 (of 3 total)
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