Support » Plugin: 12 Step Meeting List » Meetings are missing

  • Resolved Jeff O


    It appears that our 12 step meeting list plug in is no longer working. We are getting the following error:
    No meetings were found matching the selected criteria.

    We see the meetings in the admin console but nothing is found on the site. I would like to remove the plug in and add it back but I don’t want to lose the meeting list that we have. Is there a way to export all of the meetings before we remove it (“You can also download your meetings in [CSV format].” – returns a blank CSV file) ? I don’t want to manually create 800+ meetings and our current import file is about 6 months out-dated. Thanks – Jeff O.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author AA Web Servant


    Hi Jeff,

    Do you have FTP access? Do you see a file in wp-content called tsml-cache-XXXX.json or something similar?

    Try renaming this file. My only guess if there’s a discrepancy between what you see in the admin and on the frontend is this file must have gotten messed up somewow.

    Thank you very much! A colleague of mine was able to find the link to the Control Panel. We renamed the file, clicked on meetings and it was populated again.

    Plugin Author tech2serve


    Thanks for letting us know it is resolved!

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.