Manual feed processing generate duplicates in XML

  • Resolved coccidev

    (@coccidev)


    1 year, 2 months ago

    Hello,

    Our agency is using your plugin to generate feeds for Google Shopping.
    The feed is set to regenerate every hour, and it works fine.
    However, when we manually trigger the feed generation, the products in the XML file are duplicated.

    Do you know what might be causing this issue?

    Thank you in advance for your response.
    Louis G.

Viewing 1 replies (of 1 total)
  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    1 year, 2 months ago

    Hi @coccidev ,

    That’s odd the manual refresh and the automatic refresh are pretty much the same so the outputs should be the same.

    Try lowering your batch size: https://adtribes.io/knowledge-base/batch-size-configuration-product-feed/ and ensure that your server PHP version is 8.1 (our officially supported version)

    Also, do a basic debug to confirm that it isn’t a theme or plugin conflict. The default batch size is 100, try 50 for starters and increase /decrease the value depending on the outcome.

Viewing 1 replies (of 1 total)

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