Hi Micaela,
Can you try creating one subscriber on your list manually direct from MailChimp so there’s at least one subscriber on your list.
After that try subscribing from Hustle popup again and see if it works.
Let us know how it goes.
Cheers,
Predrag
Predrag-
I am having the same problem. I did what you suggested and added a subscriber to my list in mailchimp and then tried entering another email into the list via the Hustle pop up from my website. My mailchimp list is not populating.
Sincerely-
Diane Cooper
Hello Diane,
Can you share url to your site so we could test form on your site? Also Sometimes it takes more time before subscribers list in MailChimp is update. Can you check again if there is no change there?
kind regards,
Kasia
Hi Kasia-
I just reactivated the plugin so you can see it. our url is https://www.wxintegrations.com/. I did just notice that there was an update to 5.1.3 so I implemented that update.
The email form seemed to be working, it just was not populating my mailchimp list. So the email information was going into a black hole so to say.
Another element that I though was a part of the issue is I have multiple mailchimp lists. So when I connected my API and identified a specific list, when I would return to the hustle configuration dashboard in the “Name & Service” section in the “basic service section” and it was not saving the list. I just tried saving again and it seemed to save the list with this update to 5.1.3. But when I just tested my email did not populate in mailchimp. Ironically the plugin did save my emails somewhere (I have not found where) because it would not let me use the emails I had previously tried – I got a message saying this email is already registered (but it is not listed in my mailchimp lists – on mailchimp.)
I appreciate any help you can provide.
Sincerely-
Diane Cooper
I forgot to ask – do you know what the delay time is for emails to be populated to mailchimp?
Diane
update – I got it to work!! I realized I had to go through the mailchimp accept subscription process. So the changes done with 5.1.3 were key as it was not saving to a specific mailchimp list before.
I had an additional question, I set the emails to save to a local file. I see how to export that file, but is there a way for me to delete emails from that local file?
Hi @dfcooper2,
I’m afraid that such option is not available at this time and it’s only possible to remove them directly from database under wp_optin_meta table.
It does sound like an useful addition so I’ve forwarded your suggestion to our devs and they told me this is already on to-do list 🙂
Cheers,
Predrag
