mailchimp automation doesn’t work

  • Resolved enjoynova

    (@enjoynova)


    5 years, 11 months ago

    Hey,

    ive just created abandoned cart email automation in mailchimp. with 3 series messages

    the first email is working and mailchimp send it. but the 2 others seems not working.. they just stuck and doesn’t send.

    please help

Viewing 1 replies (of 1 total)
  • Plugin Support khungate

    (@khungate)

    5 years, 10 months ago

    Hi @enjoynova, thanks for reaching out, but the scenario you’re describing is outside the functionality of the plugin, and it would be best suited for the support team at Mailchimp to review. They would be able to access your account and investigate further. You can reach out to their excellent customer service team via this support link. You should be able to chat with them and take things from there.

    Thanks again for getting in touch, let us know if there’s anything related to the plugin that we can answer.

Viewing 1 replies (of 1 total)

The topic ‘mailchimp automation doesn’t work’ is closed to new replies.