Loosing Global Settings configuration

  • Resolved joaolm

    (@joaolm)


    3 years, 10 months ago

    Hi, I added our IP in Authorized Hosts List, it is saved, but after some minutes it is not there anymore.
    How can I fix?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support chandelierrr

    (@shanedelierrr)

    3 years, 10 months ago

    Hi @joaolm,

    Are you using any caching mechanism (plugin/server-side) on your site? If so, could you try clearing the cache and adding your IP in Authorized Hosts and see if it is being saved?

    Plugin Support chandelierrr

    (@shanedelierrr)

    3 years, 8 months ago

    Hi @joaolm, I hope the information I provided helped resolve the issue. Since we haven’t received a response, I’ll mark this post resolved. If you still need some assistance, feel free to open a new support topic, and we’d be happy to assist. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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