Support » Plugin: T(-) Countdown » Looping bug

  • We use T- on a landing page > button reveal > product page. For the first time, customers were experiencing the countdown looping and resetting to either a new increment or looping beyond its expiration (in both cases not displaying the button). This site was recently migrated to a new host who advised that we bypass the page from cache in Cloudflare page rules. Here is a test version of the page, which is also bypassing cache.

    Here is the actual shortcode that was in the problematic page:

    [tminus t= “10-03-2020 12:00:00″][button size=” style=” text=’VIEW SECRET MISSION X’ icon=” icon_color=” link=’https://spacemaneffects.com/products/secret-mission-x/’ target=’_self’ color=” hover_color=” border_color=” hover_border_color=” background_color=” hover_background_color=” font_style=” font_weight=” text_align=” margin=”][/tminus]

    • This topic was modified 2 years, 5 months ago by yomilky.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter yomilky

    (@yomilky)

    **UPDATE** at least 45% of users who notified us of the loop issue were on IOS/Safari.

    • This reply was modified 2 years, 5 months ago by yomilky.
    Plugin Author twinpictures

    (@twinpictures)

    please roll back to version 2.4.6 and see if this resolves the issue.

    Thread Starter yomilky

    (@yomilky)

    It only lets us update to 2.3.22.1 (which was just done), much less roll back to 2.4x :).

    The iOS Chrome/Safaro prob still persists but with a twist: it works unless the page is refreshed (which users are doing bc it’s related to a sale), then it restarts from the time originally loaded.

    Allowing the page to be cached or bypassing cache doesn’t seem to have any effect.

    This doesn’t happen on standard browsers.

    Plugin Author twinpictures

    (@twinpictures)

    which version of PHP is being used on your server?
    try downgrading to the older jQuery T(-) Countdown Widget

Viewing 4 replies - 1 through 4 (of 4 total)
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