• Resolved hugomilan

    (@hugomilan)


    When I am setting up site kit, I am taken to the page that shows the three steps. On the first one, “Verify site ownership”, I click on proceed and I am taken to the same page again. I have tried what is described in the documentation (https://sitekit.withgoogle.com/documentation/fix-common-issues) but nothing worked.

    However, when I link my website with my school account, it works just fine. Any ideas?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @hugomilan Sorry to hear you’re encountering issues during setup. Are you able to share your Site Health information and we can see if there is anything we notice from our side which may be impacting setup?

    Thread Starter hugomilan

    (@hugomilan)

    Thanks @jamesosborne, here it goes:

    
    ### wp-core ###
    
    version: 5.3.2
    site_language: pt_BR
    user_language: pt_BR
    timezone: -04:00
    permalink: /%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/u267228138/domains/hugomilan.eng.br/public_html
    wordpress_size: 43,25 MB (45345842 bytes)
    uploads_path: /home/u267228138/domains/hugomilan.eng.br/public_html/wp-content/uploads
    uploads_size: 35,17 MB (36879753 bytes)
    themes_path: /home/u267228138/domains/hugomilan.eng.br/public_html/wp-content/themes
    themes_size: 4,63 MB (4859427 bytes)
    plugins_path: /home/u267228138/domains/hugomilan.eng.br/public_html/wp-content/plugins
    plugins_size: 138,94 MB (145688747 bytes)
    database_size: 5,25 MB (5505024 bytes)
    total_size: 227,24 MB (238278793 bytes)
    
    ### wp-dropins (2) ###
    
    advanced-cache.php: true
    db.php: true
    
    ### wp-active-theme ###
    
    name: Twenty Twenty (twentytwenty)
    version: 1.1
    author: a equipe do WordPress
    author_website: https://br.wordpress.org/
    parent_theme: none
    theme_features: automatic-feed-links, custom-background, post-thumbnails, custom-logo, title-tag, html5, align-wide, customize-selective-refresh-widgets, editor-color-palette, editor-font-sizes, infinite-scroll, jetpack-content-options, jetpack-social-menu, jetpack-geo-location, menus, widgets, editor-style
    theme_path: /home/u267228138/domains/hugomilan.eng.br/public_html/wp-content/themes/twentytwenty
    
    ### wp-themes-inactive (3) ###
    
    Twenty Nineteen: version: 1.4, author: a equipe do WordPress
    Twenty Seventeen: version: 2.2, author: a equipe do WordPress
    Twenty Sixteen: version: 2.0, author: a equipe do WordPress
    
    ### wp-plugins-active (16) ###
    
    AddToAny Share Buttons: version: 1.7.39, author: AddToAny
    All In One SEO Pack: version: 3.3.5, author: Michael Torbert
    Antispam Bee: version: 2.9.1, author: pluginkollektiv
    CF7 Smart Grid Design Extension: version: 3.1.2, author: Aurovrata V.
    Contact Form 7: version: 5.1.7, author: Takayuki Miyoshi
    Contact Form 7 Polylang extension: version: 2.3.2, author: Aurovrata V.
    Flamingo: version: 2.1.1, author: Takayuki Miyoshi
    Google Analytics Dashboard for WP (GADWP): version: 6.0.2, author: ExactMetrics
    Jetpack by WordPress.com: version: 8.3, author: Automattic
    Logo Slider WP: version: 1.3.4, author: LogicHunt
    Polylang: version: 2.6.10, author: WP SYNTEX
    Really Simple SSL: version: 3.3, author: Rogier Lankhorst, Mark Wolters
    reSmush.it Image Optimizer: version: 0.3.2, author: reSmush.it
    Site Kit by Google: version: 1.5.1, author: Google
    W3 Total Cache: version: 0.13.1, author: BoldGrid
    WP-Optimize - Clean, Compress, Cache: version: 3.0.16, author: David Anderson, Ruhani Rabin, Team Updraft
    
    ### wp-plugins-inactive (6) ###
    
    ALO EasyMail Newsletter: version: 2.12.2, author: Alessandro Massasso
    AMP: version: 1.4.4, author: AMP Project Contributors
    Post SMTP: version: 2.0.11, author: Yehuda Hassine
    Redirection: version: 4.7.1, author: John Godley
    WP phpMyAdmin: version: 3.02, author: Puvox.software
    XCloner - Site Backup and Restore: version: 4.1.3, author: Liuta Ovidiu
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1684
    imagemagick_version: ImageMagick 6.9.4-10 Q16 x86_64 2017-05-23 http://www.imagemagick.org
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 503 GB
    	imagick::RESOURCETYPE_DISK: 1.844674407371E+19
    	imagick::RESOURCETYPE_FILE: 37500
    	imagick::RESOURCETYPE_MAP: 503 GB
    	imagick::RESOURCETYPE_MEMORY: 251 GB
    	imagick::RESOURCETYPE_THREAD: 1
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: 9.25
    
    ### wp-server ###
    
    server_architecture: Linux 3.10.0-962.3.2.lve1.5.26.1.el7.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 7.2.26 64bit
    php_sapi: litespeed
    max_input_variables: 5000
    time_limit: 600
    memory_limit: 256M
    max_input_time: 60
    upload_max_size: 64M
    php_post_max_size: 64M
    curl_version: 7.62.0 OpenSSL/1.0.2k
    suhosin: false
    imagick_availability: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.2.30-MariaDB
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/u267228138/domains/hugomilan.eng.br/public_html/wp-content
    WP_PLUGIN_DIR: /home/u267228138/domains/hugomilan.eng.br/public_html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    ### jetpack ###
    
    site_id: 172203603
    ssl_cert: No
    time_diff: undefined
    version_option: 8.3:1583876572
    old_version: 8.2.3:1582499437
    public: Public
    master_user: #1 hugofernando@gmail.com (hugofernando@gmail.com)
    current_user: #1 hugofernando@gmail.com (hugofernando@gmail.com)
    tokens_set: Blog User
    blog_token: d9M3StvQFLWt@pFK#RvItUvg^rCCPuCD
    user_token: &(!&nSoGH3e^mNtLaX9&7rQ&@bQ0aDWz
    version: 8.3
    jp_plugin_dir: /home/u267228138/domains/hugomilan.eng.br/public_html/wp-content/plugins/jetpack/
    plan: free
    HTTP_HOST: hugomilan.eng.br
    SERVER_PORT: 443
    HTTPS: on
    REMOTE_ADDR: 186.219.242.50
    protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
    full_sync: {"started":"Sun, 22 Mar 2020 19:34:02 +0000","finished":"Sun, 22 Mar 2020 19:34:09 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"1"}},"config":{"options":true,"functions":true,"constants":true,"users":[1]}}
    sync_size: undefined
    sync_lag: 0 seconds
    full_sync_size: undefined
    full_sync_lag: 0 seconds
    idc_urls: {"home":"https:\/\/hugomilan.eng.br","siteurl":"https:\/\/hugomilan.eng.br","WP_HOME":"","WP_SITEURL":""}
    idc_error_option: false
    idc_optin: true
    cxn_tests: All Pass.
    
    ### google-site-kit ###
    
    version: 1.5.1
    php_version: 7.2.26
    wp_version: 5.3.2
    reference_url: https://hugomilan.eng.br
    amp_mode: no
    site_status: connected-site
    user_status: not authenticated
    active_modules: site-verification, search-console
    required_scopes: 
    	openid: ⭕
    	https://www.googleapis.com/auth/userinfo.profile: ⭕
    	https://www.googleapis.com/auth/userinfo.email: ⭕
    	https://www.googleapis.com/auth/siteverification: ⭕
    	https://www.googleapis.com/auth/webmasters: ⭕
    search_console_property: none
    
    
    Plugin Support James Osborne

    (@jamesosborne)

    @hugomilan Can you follow the steps below and inform me if you are able to proceed with setup?
    1. Temporarily switch your “WordPress Address (URL)” and “Site Address (URL)” from https://.. to http://.. in your WordPress General Settings configuration. This https > http change should trigger a change in the Site Kit authentication service as you’re already connected
    2. Logout of your WordPress admin dashboard
    3. Log back in and then undo the changes you made (reverting back to the full address with https
    4. Reset Site Kit and attempt setup once more

    Please let me know if that works for you. If not can you attempt to setup Site Kit with JetPack temporarily deactivated if you’ve used the Search Console verification feature?

    Thread Starter hugomilan

    (@hugomilan)

    @jamesosborne still the same. I keep looping in the “Verify site ownership.” If I use another google account, I can verify my ownership.

    Thread Starter hugomilan

    (@hugomilan)

    @jamesosborne it worked! It was something related to Google Search Console. I logged in into my Google Search Console and then Site Kit could verify my ownership.

    Plugin Support James Osborne

    (@jamesosborne)

    @hugomilan Great, thanks for the update. Out of curiosity did you make any changes from within your Search Console account before it started to work?

    Thread Starter hugomilan

    (@hugomilan)

    @jamesosborne I just logged in and I got the messaged that my ownership was verified. I might have tried setting up Search Console before.

    Plugin Support James Osborne

    (@jamesosborne)

    @hugomilan Thanks for the update, good to know!

Viewing 8 replies - 1 through 8 (of 8 total)

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