Plugin Author
Vova
(@gn_themes)
Hi @jelbow,
enable WP_DEBUG and try to log out again. You will then see errors instead of the white screen. Post those errors here.
How to enable WP_DEBUG.
Thread Starter
jelbow
(@jelbow)
Thank you for your fast response!
It looks like a compatibility issue with updraftplus. I deactivated that, left Shortcodes Ultimate active, and was able to log out/log in normally. Here is the error message with exact folder location X’d out:
Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 30720 bytes) in xxxxxxxxxxxxxx.com/wp-content/plugins/updraftplus/includes/class-job-scheduler.php on line 80
I don’t mind leaving updraft plus deactivated, I only use it occasionally, but would welcome any further insight.
Plugin Author
Vova
(@gn_themes)
Please try to deactivate SU, enable updraft and try to log out. Leave WP_DEBUG enabled.
Thread Starter
jelbow
(@jelbow)
With those conditions (deactivated SU, enabled updraft, and WP_DEBUG remaining enabled), it logs out like “normal”, no error message and no blank screen. It displays the typical “You are now logged out” window.
Thread Starter
jelbow
(@jelbow)
Thanks again. This may be an unrelated issue, but one I’ve never noticed before. When I’ve reached the “now logged out” screen, I can still access the admin pages without entering credentials simply be using the “back” button. If I close the window, I am truly logged out, a new window requires password, etc. If these seems like a different issue, I will investigate it separately.
Plugin Author
Vova
(@gn_themes)
Hi @jelbow,
as you can see, the fatal error is caused by the updraftplus plugin (/wp-content/plugins/updraftplus/includes/class-job-scheduler.php).
Please contact its developer first. If the updraftplus’s support will confirm that Shortcodes Ultimate is involved, I’d be happy to inspect the issue.
Thank you.
