leaderboard ranking

  • Resolved andytodd88

    (@andytodd88)


    5 years, 2 months ago

    Hello,

    I’ve added a leaderboard using ths following code: [qsm_leaderboard quiz=10]

    The leaderboard displays as expected and scores are added, however, it’s not ranking people properly. I just tested twice with my first attempt scoring 9/10, ranking 1st.

    I then retested with another name and scored 10/10 but this user ranked 2nd, not first.

    Any ideas, please?

    Thanks,
    Andy

Viewing 3 replies - 1 through 3 (of 3 total)
  • expresstechsupport

    (@expresstechsupport)

    5 years, 2 months ago

    Hi @andytodd88,

    Thanks for reaching out to us. I request you to please share the quiz and the Leaderboard URL so that I can check the issue .

    Kind regards,
    Kriti

    Thread Starter andytodd88

    (@andytodd88)

    5 years, 2 months ago

    Hi @expresstechsupport (Kriti),

    Thanks for the reply.

    The test quiz can be taken here: http://newsite.andysgolfblog.co.uk/test-blog-post-page-for-quiz/

    As you can see, I’ve taken the quiz twice times but the leader is actually the user who scored 0 points and in 2nd place is the user who scored 5 points!?

    It looks to be as if it’s actually doing the inverse of what it should be. I’m using the following leaderboard code:

    RANK PLAYER NAME SCORE
    1 %FIRST_PLACE_NAME% %FIRST_PLACE_SCORE%
    2 %SECOND_PLACE_NAME% %SECOND_PLACE_SCORE%
    3 %THIRD_PLACE_NAME% %THIRD_PLACE_SCORE%
    4 %FOURTH_PLACE_NAME% %FOURTH_PLACE_SCORE%
    5 %FIFTH_PLACE_NAME% %FIFTH_PLACE_SCORE%

    I’m using the QSM Leaderboards plugin Version 1.0.3 and the Quiz and Survey Master 7.1.13.

    Thanks for your help with this.

    • This reply was modified 5 years, 2 months ago by andytodd88.
    expresstechsupport

    (@expresstechsupport)

    5 years, 2 months ago

    Hi Andy,

    I can also see the issue on your website. It is difficult to say why you are experiencing this issue at your end. So kindly share your issue at her as well https://quizandsurveymaster.com/contact-support/ for further investigation.

    Regards,
    Kriti

Viewing 3 replies - 1 through 3 (of 3 total)

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