Latest version causes issues with WP Bakery Page Builder

  • Resolved motivmedia

    (@motivmedia)


    5 years, 5 months ago

    The current version causes a Javascript error; only noticable result is that with Dream-Theme’s The7 theme the bundled WP Bakery Page Builder won’t load in the backend. I could trace it back to WP Statistics and deactivating it immediately solved the problem.

    Console output:

    Uncaught TypeError: (new Color(...)).setHSpace is not a function
    _create https://xxxxxxx.de/wp-admin/js/iris.min.js?ver=1.0.7:5
    jQuery 7
    _create https://xxxxxxx.de/wp-admin/js/color-picker.min.js?ver=5.5.3:2
    jQuery 7
    the7_mb_update_color_picker https://xxxxxxx.de/wp-content/themes/dt-the7/inc/extensions/meta-box/js/color.js?ver=4.3.3.1:30
    jQuery 2
    <anonymous> https://xxxxxxx.de/wp-content/themes/dt-the7/inc/extensions/meta-box/js/color.js?ver=4.3.3.1:7
    jQuery 8
iris.min.js:5:7910

    I can see the same issue was posted regarding Divi (https://wordpress.org/support/topic/latest-version-causes-js-exception-uncaught-typeerror-with-divi-builder/) and Avada (https://wordpress.org/support/topic/doesnt-work-with-the-avada-page-builder/).

    I also see the suggestion to roll back, which is appreciated. Just wanted to let you know that another theme / Page Builder is affected. Although I’m not sure what Divi and Avada use.

    Edit: Although I’d like to suggest that in such cases you push an update that reverts the previous one (in this case 13.0.4 for example). Most sites hopefully use automatic updates and I’d hate to disable that and forget to reenable it.

    • This topic was modified 5 years, 5 months ago by motivmedia. Reason: Suggestion added
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author VeronaLabs

    (@veronalabs)

    5 years, 5 months ago

    Hi,

    Thank you for using our plugin and we are truly sorry for the inconvenience.

    We tried our best to fix all the issues on the latest version, 13.0.4.

    So please make sure you update the plugin.

    Have a delightful weekend 🙂

    Best,

    Thread Starter motivmedia

    (@motivmedia)

    5 years, 5 months ago

    Hello there.
    While it was weird, it didn’t cause much trouble. I always prefer erroneous behaviour in the backend to one in the frontend 🙂 And thank you for providing this plugin and the quick response.

    Can confirm that after the update there seem to be no issues.

    Have a good start of the week 🙂

    Plugin Author VeronaLabs

    (@veronalabs)

    5 years, 5 months ago

    Hi,

    That’s good 🙂 I’m glad there are no issues now @motivmedia.

    Could you please provide us with a review if you are satisfied with WP-Statistics or our services? That will help us a lot.

    Many thanks, you too.

    Best,

Viewing 3 replies - 1 through 3 (of 3 total)

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