jQuery.getScript is not a function at Object.get_counts

  • Resolved Rami

    (@rami4625)


    5 years, 4 months ago

    I have this Error in console log when I active social media share button :
    Uncaught TypeError: jQuery.getScript is not a function
    at Object.get_counts (sharing.min.js:3)
    at n (sharing.min.js:3)
    at HTMLDocument.<anonymous> (sharing.min.js:3)
    at e (jquery-3.5.1.slim.min.js?ver=5.6:2)
    at t (jquery-3.5.1.slim.min.js?ver=5.6:2)

    This Is the URL of sharing.min.js:
    https://c0.wp.com/p/jetpack/9.2.1/_inc/build/sharedaddy/sharing.min.js

    Any help?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    5 years, 4 months ago

    Hi @rami4625,

    Thanks for reaching out! Could you post your site URL here, so I can have a look?
     
    If you want it to remain private, you can also contact us via this contact form:
    Contact Support

    Thanks!

    Thread Starter Rami

    (@rami4625)

    5 years, 4 months ago

    Hello @erania-pinnera,
    This is a link you can check in:
    https://elakademiapost.com/%d8%aa%d8%a3%d8%ab%d9%8a%d8%b1-%d8%ac%d8%a7%d8%a6%d8%ad%d8%a9-%d9%83%d9%88%d8%b1%d9%88%d9%86%d8%a7-%d8%b9%d9%84%d9%89-%d9%85%d9%82%d8%a7%d9%88%d9%85%d8%a9-%d8%a7%d9%84%d9%85%d8%b6%d8%a7%d8%af%d8%a7/

    Plugin Contributor Karen Attfield

    (@wpkaren)

    5 years, 4 months ago

    Hi @rami4625 ,

    Thanks for that link! I do see there is a Jetpack connection error ( a sync related error) on your site which could be causing issues.

    Checking the page link you shared above, I tried each share button and did not see the console error you mentioned. I also noticed the sharing pop up boxes worked as expected.

    Do you notice any issues with the sharing buttons not working, or was it just the console error you saw? If either (or both), what happens if you try in a different browser? For example if you use Chrome, you may want to try with Firefox or Safari.

    Do let us know if you notice the same errors if so.

    Thread Starter Rami

    (@rami4625)

    5 years, 4 months ago

    Hello @wpkaren,
    The error show just in the console, And the buttons work well, I tried in Edge Browser and the same error show in the console, I just want to know whey this error show and how to fix it, I want to mention that the error disappear when I disable share buttons in jetpack

    • This reply was modified 5 years, 4 months ago by Rami.
    Dat Hoang

    (@htdat)

    5 years, 4 months ago

    Hello,

    Thanks your additional info.

    We’re not able to replicate the issue on our end with the latest version of Jetpack, and WordPress. It seems that there is a conflict on your site between Jetpack Sharing feature and another theme/plugin.

    I know it's less than ideal, but could you please try the following:

    • Temporarily deactivate all the site's plugins except for Jetpack and clear your browser's cache. Then try checking this issue again. If the issue is no longer there, then we'll know that another plugin is conflicting here. You can re-enable your plugins one by one, trying to check this issue in between, until you find the one causing the conflict. You can leave it disabled or reach out to the plugin developer for a fix.
    • If disabling plugins doesn't help, it may be the theme. Temporarily switch your theme to a WordPress default theme like Twenty Nineteen. Then try checking this issue again. If the issue is no longer there, then you know it's a problem with the theme, and you can reach out to the theme developer for a fix.
    • This reply was modified 5 years, 4 months ago by Dat Hoang.
    • This reply was modified 5 years, 4 months ago by Dat Hoang.
    Thread Starter Rami

    (@rami4625)

    5 years, 4 months ago

    Hello @htdat,

    It looks the problem from a plugin :
    (‘Worth The Read’, https://wordpress.org/plugins/worth-the-read/).

    I will contact with the Developer to fix it,
    Thanks for respond.

Viewing 6 replies - 1 through 6 (of 6 total)

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