Could you let me know where you see that error? Do you experience the issue when trying to access Jetpack > Site Stats in your dashboard?
What happens when you access your stats on WordPress.com directly?
https://wordpress.com/stats
Could you also post your site URL here, so I can have a look?
Site Stats aren’t working for me either. I have 4 different wordpress sites with Jetpack, and as of about 2 days ago, the the Sitestats block on the Dashboard shows:
We were unable to get your stats just now. Please reload this page to try again. If this error persists, please contact support. In your report please include the information below.
User Agent: “Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.118 Safari/537.36”
Page URL: “http://www.hopebham.org/wp-admin/admin.php?page=stats&noheader&dashboard&width=1012”
API URL: “https://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&blog=89009986&page=stats&chart&unit=1&color=fresh&width=501&height=175&j=1:3.4.1”
http_request_failed: “Failed to connect to dashboard.wordpress.com port 443: Connection timed out
… after about 30 seconds. If I click the “View All” button, the following info shows up after about 30 seconds:
We were unable to get your stats just now. Please reload this page to try again.
This exact same thing has occurred for the past day and a half on all sites I use Jetpack on. There were no plug in installs, no updates, no changes to the sites at all, really (except I posted one one of the sites). Each site uses a different WordPress.com account.
** I AM ABLE to access site states by going to wordpress.com and logging in.
My site url’s are:
http://www.hopebham.org
http://www.stpaullutheranbham.org
http://www.thewordwise.org
http://www.church200.com (but don’t bother with this one; just took it down so I can rework it)
Same problem here. The stats were working fine until Tuesday the 14th and haven’t worked since.
http://boardeveryday.com
Mine have stopped working too, I have both jetpack and google analytics and the numbers are completely off. Jetpack is no longer really registering views at all.
http://perchancetocook.com/
Plugin Contributor
Ryan C.
(@ryanc413)
