Hi there,
Could you add the following to your site’s wp-config.php file to send us some more info?
define(‘WP_DEBUG’, true);
if ( WP_DEBUG ) {
@error_reporting( E_ALL );
@ini_set( ‘log_errors’, true );
@ini_set( ‘log_errors_max_len’, ‘0’ );
define( ‘WP_DEBUG_LOG’, true );
define(‘WP_DEBUG_DISPLAY’, false);
define( ‘CONCATENATE_SCRIPTS’, false );
define( ‘SAVEQUERIES’, true );
}
Once you’ve done so, navigate to your site, try clicking “Start Fresh & Create New Connection”, and then check the wp-content/debug.log file for errors. You can send me the results, and then replace define(‘WP_DEBUG’, true); by define(‘WP_DEBUG’, false); in the code above.
Thanks!