Jetpack rest api

  • Resolved iyadabdullah

    (@iyadabdullah)


    5 years, 4 months ago

    Good evening everyone … If you can help, I have had a problem for three months, which is when I set up the jetpack plugin the problems appear and the site stops working and the most important problems are: loopback and rest api – cURL error 28: Connection timed out after n milliseconds.

    I’ve tried all possible methods of deleting the add-ons, communicating with the host, everything, but no surprises.

    The problem always appears when you get more visitors to the site when connecting to WordPress

    The problem is that I need this add-on and cannot work without it.

    Please help and thank you

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Anonymous User 3392934

    (@anonymized-3392934)

    5 years, 4 months ago

    Thank you for contacting us about the errors you are seeing, @iyadabdullah!

    If your site becomes very slow or stops working after enabling Jetpack, it is very likely there are performance issues affecting your site. For example, your site might have had enough available resources before enabling Jetpack, but not after. Jetpack uses a relatively small amount of server resources for the features it offers, and should not cause a site to stop working.

    Although you have mentioned working with your host, I would suggest doing so again if this issue persists. Issues with loopback requests or assessing the REST API are usually caused by performance problems or security blocks/firewalls. It does not appear that there is a firewall or security plugin that would be causing this on your site.

    I hope this helps! Please let us know if this continues after you have contacted your host – we are always happy to help. 🙂

Viewing 1 replies (of 1 total)

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  • Last reply from: Anonymous User 3392934
  • Last activity: 5 years, 4 months ago
  • Status: resolved