Jetpack Plugins Uncaught Error

  • Resolved vinceangeles

    (@vinceangeles)


    5 years, 1 month ago

    Can anyone help me with this?

    Fatal error: Uncaught Error: Class ‘Automattic\Jetpack\Blocks’ not found in /var/www/wp-content/plugins/jetpack/extensions/blocks/simple-payments/simple-payments.php:24 Stack trace: #0 /var/www/wp-includes/class-wp-hook.php(287): Automattic\Jetpack\Extensions\SimplePayments\register_block(”) #1 /var/www/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #2 /var/www/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #3 /var/www/wp-settings.php(557): do_action(‘init’) #4 /var/www/wp-config.php(96): require_once(‘/var/www/wp-set…’) #5 /var/www/wp-load.php(37): require_once(‘/var/www/wp-con…’) #6 /var/www/wp-blog-header.php(13): require_once(‘/var/www/wp-loa…’) #7 /var/www/index.php(17): require(‘/var/www/wp-blo…’) #8 {main} thrown in /var/www/wp-content/plugins/jetpack/extensions/blocks/simple-payments/simple-payments.php on line 24

    The page I need help with: [log in to see the link]

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  • MadHatter (a11n)

    (@madhattersez)

    5 years, 1 month ago

    Hello, there.

    It sounds like something was conflicting with Jetpack’s Simple Payments feature.

    Would you be able to delete the /Jetpack/ folder from inside your /wp-content/plugins/ directory? You can do so by accessing your server through FTP access. Your webhost can assist you if you need additional help on how to do so.

    Afterwards, it would be a good idea to make sure that all of your plugins, theme, PHP version, and core of WordPress are all updated before trying to install and activate Jetpack again (your host can also help with all of that).

    It should not give you this same error, but if it does, please try these steps again. This time, try leaving all other plugins except for Jetpack deactivated when you install and activate Jetpack once again. If everything looks fine at that point, then you can reactivate each one of your plugins one-by-one until one causes the error (which hopefully won’t happen! If it does, though, you’ll know what the culprit is).

    Please let us know the results of this troubleshooting and we can go from there. Thanks!

Viewing 1 replies (of 1 total)

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