• I am customising self hosted website, jetpack installed (http://www.karacaafkimbocekilaclama.com). For few days there was no problem, but today I cannot enter WP-Admin panel. When I try to click admin panel, it is showing blank page.

    In my hosting page, it is showing an error message for my website that my core files has been modified. After that I disabled jetpack from hosting panel and now admin panel is working well.

    So how can I use Jetpack for my website?

    Jetpack version 4.2.2
    Wordpress version 4.6

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Does this keep happening when you reinstall Jetpack from scratch?

    If so, could you add the following to your site’s wp-config.php file?

    
    define('WP_DEBUG', true);
    
    if ( WP_DEBUG ) {
    
            @error_reporting( E_ALL );
            @ini_set( 'log_errors', true );
            @ini_set( 'log_errors_max_len', '0' );
    
            define( 'WP_DEBUG_LOG', true );
            define('WP_DEBUG_DISPLAY', false);
            define( 'CONCATENATE_SCRIPTS', false );
            define( 'SAVEQUERIES', true );
    
    }
    

    Once you’ve done so, try to access your dashboard again until your trigger that blank error page, and then check the wp-content/debug.log file for errors. You can paste the results here, and then replace define('WP_DEBUG', true); by define('WP_DEBUG', false); in the code above.

    Thanks!

    Thread Starter ozguro

    (@ozguro)

    Hello Jeremy,

    Thanks for your reply!

    I tried many possibilities. First I thought that some plugins are blocking Jetpack. Because I am installing WordPress directly from my hosting panel, so it comes with some pre-installed plugins like MOJO. So I deactivated all other plugins then tried again but it didn’t change anything.

    But after lots of tries I found the problem. When I changed site language to Turkish (dashboard>settings>general), admin panel crashes and wp-admin becomes blank page.

    Now I am using site language as english and jetpack is working well but for my website I need to change language to turkish to add some special characters. I do not know how to solve this problem.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Thanks for the extra details!

    I tried to switch my site’s language to Turkish, but couldn’t reproduce the issue. Do you see any errors in your logs when switching to Turkish?

Viewing 3 replies - 1 through 3 (of 3 total)

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