Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi! That’s actually already listed as an enhancement request:

    https://github.com/Automattic/jetpack/issues/927

    I’m going to see about getting it approved. You can follow it there on github if you like, and if approved, it will likely be in the next Jetpack release.

    Thanks!

    Thread Starter hdepiano

    (@hdepiano)

    Appreciate the response, Richard. Any idea what the timetable for this might be?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    The link will be added to Jetpack 3.2, scheduled to be released later this week.

    Thread Starter hdepiano

    (@hdepiano)

    Updated Jetpack when the release came out with the hopes of getting this feature but now this widget is broken and giving me “We cannot load blog data at this time.” on all sites. Ideas?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Could you let me know the URLs of both sites, so I can take a look?

    If you want them to remain private, you can also contact us via this contact form:
    http://jetpack.me/contact-support/

    Thread Starter hdepiano

    (@hdepiano)

    Here’s two easy examples since they’re linking to each other:
    http://www.hillarydepiano.com
    http://www.thewhineseller.com

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Thanks. Both sites don’t seem to be properly connected to WordPress.com at the moment. Could you go the Jetpack menu in your dashboard, scroll down to the bottom of the page, and click on “Disconnect from WordPress.com”? Once you’ve done so you’ll be able to reconnect to WordPress.com by clicking on the connect button at the top of the page.

    If that doesn’t help, can you please use Jetpack’s Debugger module to send us some more information about your sites?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)

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