Hey @dirkklostermann
Jetpack relies on the xmlrpc.php file to connect with our systems. Right now, it looks like something is blocking that connection, causing Jetpack to disconnect.
I’d suggest contacting your hosting provider and having them search into security logs for any blocked requests from our servers. Our requests look like the following:
– **File:** https://langohrwelt.com/xmlrpc.php?for=jetpack
– **User-agent header:** Jetpack by WordPress.com
– **IPs:** https://jetpack.com/support/how-to-allowlist-jetpack-ip/
Let me know if you have any questions.
My best regards,
Michelle
Please ask them to allowlist the IP addresses listed above.`
Hello,
thanks for the fast reply. xmlrpc.php is not blocked. Here is the answer from the hosting provider:
“The access to xmlrpc.php isn’t block. If you access it – https://langohrwelt.com/xmlrpc.php
you’ll get this message: XML-RPC server accepts POST requests only.”
What else can be the reason?
Best,
Dirk
Hi @dirkklostermann –
Sorry to have you stuck in the middle here, but I tested this again, and we’re being blocked. After several requests I am seeing the following error:
HTTP/2 403
date: Thu, 24 Mar 2022 19:28:48 GMT
server: Varnish
x-varnish: 950811901
content-type: text/html; charset=utf-8
content-length: 7
A 403 Error indicates that the server is limiting our requests.
If your host is blocking the connection directly, it may be that you have a security plugin installed or an .htaccess entry that may be limiting access.
