Jetpack 4.3 blank

  • luffer

    (@luffer)


    9 years, 8 months ago

    Hi,

    Just updated to Jetpack 4.3 and I just get a blank page when I go to Jetpack in the wp-admin area. Is the update broken?

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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years, 7 months ago

    Something seems to be blocking those REST API requests, but I can’t seem to figure out why. Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button to send us the debug results privately. It’s best not to post this information on public forums, as it contains private details about your site.

    Thanks!

    Nazar78

    (@nazar78)

    9 years, 7 months ago

    Hi Jeremy,

    Thanks I’ve send in the debug info.

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