Issue with sending email receipt? | WordPress.org

Resolved lblake
(@lblake)

9 years, 4 months ago

I am testing the plugin in Stripe test mode. I have the option selected to send an email receipt, but it is not being received at the address entered in the email field. I have checked the spam folder and nothing there. Any log, etc. to check if the email is being sent? Thanks.

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CoastMountain
(@mammothology)

9 years, 4 months ago

Hello lblake,

WP Full Stripe Free sends email receipts via Stripe, but Stripe doesn’t send emails in test mode.

Please refer to Stripe support article:
https://support.stripe.com/questions/why-am-i-not-receiving-confirmation-receipt-notification-emails-from-stripe#check-if-this-is-for-a-live-transaction

WP Full Stripe (the paid version) can send email receipts via Stripe or WordPress. In the latter case emails are sent also in test mode.

cheers,
Csaba

Viewing 1 replies (of 1 total)

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1 reply
2 participants
Last reply from: CoastMountain
Last activity: 9 years, 4 months ago
Status: resolved