Issue with iTunes Connect Analytics

  • hank3rd

    (@hank3rd)


    6 years, 4 months ago

    I have been looking in the iTunes Connect Podcast Analytics portal, but always see the message of “Not enough Data”. I reached out to Apple and they replied:

    “The information in Podcast Analytics is inaccurate because there have been frequent GUID updates to some of the episodes of Hank’s Business and Marketing Tips. Every episode should have a permanent, case-sensitive GUID.

    Contact your hosting provider if you need assistance establishing permanent GUIDs.

    Additionally, the issue could involve the amount of episodes in your RSS feed. It appears many of the episodes have been removed or made unavailable. The episodes remaining may not have enough data for analytics.”

    I have not made any changes to my feed and want to track iTunes downloads. How can I fix this? Are there settings in the plugin I need to look at?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Mike Dell

    (@benzoid)

    6 years, 4 months ago

    Hi,

    Please reach out to Blubrry support at blubrry.com/contact/ and we can look at your specific feed and see what may be causing this issue.

    -Mike
    Blubrry Support

Viewing 1 replies (of 1 total)

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