• Resolved kathi83

    (@kathi83)


    Hello all,

    i have an issue with some forms on my site.

    The first 2 years all works great but then we became issues with which i have no idea how to solve.

    Sometimes it works and sometimes not.

    Image

    The contact form here : https://www.stitz-gmbh.de/kontakt/ is not affected but all others.

    Can someone pls helpe me, the users are a bit pissed 🙁

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hello @kathi83,

    I am sorry to hear about the issue you are experiencing with Forminator.

    The error that you have shared appears due to an expired nonce or cache issues. Upon further checks, and since you mentioned that the form on the contact page works fine.

    I tried to locate another form on your website and noticed that you have added Forminator form on Elementor Popup on product pages for the “Inquiry” button. On one of those forms, I was able to replicate the issue.

    For the form facing the issue, could you please check if you have the “Load form using AJAX” enabled? https://monosnap.ai/file/SvgWoDuS0vVzys4QDqGn2rvv3CqMgo if not, could you please enable it and test if that resolves the issue?

    Also, in case you have any server-level caches, please ensure that you clear those before testing the form.

    Please let us know how it goes.

    Kind Regards,
    Saurabh

    Thread Starter kathi83

    (@kathi83)

    Hello Surabh,

    thanks for your fast reply.

    I have many inquiry forms on the site 😛

    I will enable load from using AJAX on all of these.

    I would let you know if this solves the issue. It can take a time because the customers that uses the forms will let me know.

    Is that ok?

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @kathi83,

    Hope you’re doing well.

    Please enable the feature as suggested above and continue testing the form. Let us know if you or your customers encounter any issues.

    We are happy to assist you.


    Kind Regards,
    Imran Khan

    Thread Starter kathi83

    (@kathi83)

    I will do and let you know.

    Thanks a Lot !!!!!!

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @kathi83,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open this thread if you need any further assistance.

    Best Regards,

    Nithin

Viewing 5 replies - 1 through 5 (of 5 total)

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