@khaikhais sorry to hear you’re having issues like that. This is not something we’ve ever heard before, but let’s dive right in.
Can you please verify that you’re using our plugin which is called “Mailchimp for WooCommerce” specifically? We’ve had a few folks come to the wrong support area at times, we just want to verify.
Second, did you set up the plugin properly and sync up your data with Mailchimp? Can you please look at the LOGS tab so you can find the most recent data being logged, and whether or not that has anything related to this error as well?
What’s concerning here is that our plugin doesn’t actually do anything until all the WooCommerce actions have been executed – and we’re literally reacting to the SUCCESS events, then queuing up a job in the background to send the data over. This sounds as if you may have another plugin conflicting somehow.
Be glad to get you all situated, please respond when you have time.
Hi, yes, I’ve been using the correct plugin for about 5 months and no issues. It’s just been recently it’s happened.
It does show errors in the log as well. Says the requested resource could not be found. Tried to add a screenshot here but wouldn’t allow
@khaikhais we will need to see more in order to assist in the next steps. Could you please send your current plugin logs for TODAY to ryan (at) vextras.com? I’ll be glad to take a look for you and discuss the next step.
@khaikhais just wanted to ping you on this thread again to see if we could get your problems resolved. Please respond when you have time. I did get a few emails over the weekend but I don’t know if it was from you or not. 🙂
@khaikhais please re-open if you’re still experiencing the issues. Closing for now.
