Rynald0s
(@rynald0s)
Automattic Happiness Engineer
Hi, @james881!
Would this be core coupon functionality or are you creating the coupon with another plugin?
Please paste your status report here so we can take a closer look, thanks!
https://wordpress.org/support/topic/before-posting-gather-the-following-details/
Cheers!
Hi @rynald0s, this is a core WooCommerce coupon.
Rynald0s
(@rynald0s)
Automattic Happiness Engineer
Thanks, @james881!
I’d still like to see your site’s status though — are you running off the latest version of core, that being v3.3.5 ?
It could definitely be another plugin causing an interference in the process.
Have you tried switching to a default WordPress theme, such as Storefront (https://wordpress.org/themes/storefront/), and disable all of your plugins, except for WooCommerce, and then stepped through your checkout process, to see if that resolves the trouble. If it does, then please re-enable your features until you find the one causing the interference.
Cheers!
@rynald0s Yes it’s running off 3.3.5
Rynald0s
(@rynald0s)
Automattic Happiness Engineer
Please do the conflict test and let us know how it goes, thanks!
Cheers!
Plugin Support
Hannah S.L.
(@fernashes)
Automattic Happiness Engineer
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.