Hi, mglcarina, I’m another WooCommerce user.
Please try using the “Health Check” plugin to diagnose the issue: https://wordpress.org/plugins/health-check/.
In the troubleshooting tab, you can disable all plugins and have the theme changed while logged in; visitors will see the website as if the plugin(s) and/or theme wasn’t changed.
Please try deactivating plugins (besides WooCommerce) to determine if plugin(s) and/or theme(s) are causing your issue.
You can also troubleshoot by examining the error logs, as described in the WooCommerce documentation: https://docs.woocommerce.com/document/finding-php-error-logs/
Hi @mglcarina,
I’d also recommend doing a conflict test as advised above to see if the issue is coming from your theme/plugins conflicting with WooCommerce. For additional reference, kindly check this guide – https://docs.woocommerce.com/document/how-to-test-for-conflicts/
In addition, kindly share with us any relevant logs you find in WooCommerce → Status → Logs.
Thanks.
Thank you so much @plantprogrammer and @abwaita for your support!
I was able to fix this issue using the health check plugin and it was a plugin that was causing the issue, I am not sure exactly which one but I only enabled the important ones.
We are happy to help 😃
Great! If you have any further questions, you can start a new thread.
Cheers.
