Installing Wordfence Plugin

  • Resolved Engine44

    (@engine44)


    6 years, 9 months ago

    I would like to add the Wordfence plugin to my site. The install failed and the error message says: Installation failed: Destination folder already exists.

    How can the destination folder already exist? In any case, is there a way I can fix the problem? Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • George Appiah

    (@gappiah)

    6 years, 9 months ago

    Hello,

    The message “Destination folder already exists” is usually an indication that the plugin is already installed, or there’s a folder in your PLUGINS folder with the same.

    Kindly triple-check to be sure the plugin is not installed already (even if it’s not activated).

    Also, kindly provide a link to your website if possible, so I can take a look to see what I might find.

    Thanks.

    Uzzal

    (@uzzalth)

    6 years, 9 months ago

    Hi,

    Check once if the plugin is already installed and deactivated to be sure.
    There may be a folder for the Wordfence plugin in ‘wp-content → plugins‘. You can check it by using your FTP file manager or installing a free plugin on your dashboard.

    You can use this → https://wordpress.org/plugins/file-manager/

    If you find a folder named ‘Wordfence’, simply delete it and try to reinstall the plugin.
    Screenshot → https://prnt.sc/omebg1

    Hope the answer helps.
    Thank you.

    Thread Starter Engine44

    (@engine44)

    6 years, 9 months ago

    I did find an instance of Wordfence and dedleted it. Then loaded clean copy. Thanks

    Uzzal

    (@uzzalth)

    6 years, 9 months ago

    Glad to hear that the issue is solved! 🙂

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

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