This plugin was closed on February 16, 2018 and is no longer available for download.


Can’t get ahold of support

I used the File Manager version of the app and all worked fine. I then upgraded to the File Manager Pro. Very quickly I ran into a problem where the WP dashboard slowed almost to a stop (minutes for responses). My Service provider determined that exception errors were being thrown. I deactivated the Pro version and everything went back to normal. I realize this may not be the fault of this plug-in but may be a collision with another that is at fault. But I wanted to start with this plug-in.

As part of my purchase of Pro, I had several month of free support. So I tried contacting the author thru their support link, and via several email addresses they have on their site. I sent emails multiple times. I never got a response.

This was further complicated by the fact when I purchased Pro I was supposed to have gotten an account and login credentials – I didn’t – so I couldn’t even get into some of the support features.

As a result of this very poor support (nonexistent) and the fact the Pro version I paid for doesn’t work, I have to give a very poor rating.

Be pleasantly surprised if it works, or you get helpful support

I have had many of the same issues as people on this forum.

  • Plugin breaks everything and makes admin page blank.
  • “Invalid backend configuration. Readable volumes not available.”

The answers in the threads are not helpful – “Please check your permission settings for this. It should be 755,” and things still do not work even when everything is configured for 755.

I’m not impressed by this plugin – especially since it is one I paid for.

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“File Manager” is open source software. The following people have contributed to this plugin.


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