Support » Plugin: Server IP & Memory Usage Display » Incorrect data

  • Resolved w411

    (@w411)


    I have seen this happen on multiple sites on different hosts in the last month or so:

    2021-12-07_01-13-38

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author apasionados

    (@apasionados)

    Hi @w411,

    This happens on some shared hosting environments. We get the used memory with the standard ini_get('memory_limit') function. And if this function returns -1 MB this is what we show. We really don’t know another way to retrieve this data.

    Have you installed any other plugin that shows this correctly? That would be a great help for us to trace how they retrieve this value.

    Sorry that we can’t help you this time.

    Best regards from Spain.

    Thread Starter w411

    (@w411)

    That particular install is on a VPS with WPMU Dev which is not shared hosting, they use a managed version of Digital Ocean droplets for each website.

    Oddly, I disabled all other plugins, the information was reported correctly, and after I activated the other plugins one by one the information was still being reported correctly.

    If it happens again I will try disabling one by one until the error is corrected to get a better idea of which plugin could be causing the problem.

    Hello @w411 !

    I trust you’re doing well today!

    In this case if that happens on the WPMU DEV server, a possible thing to do here is to clear the Object Cache in the Tools tab on the Hub.

    Warm regards,
    Pawel

    https://www.php.net/manual/en/ini.core.php#ini.memory-limit

    When memory-limit is set to -1, that is a special value: it means that there is no restriction as to how much PHP is allowed to allocate. Calculating a percentage doesn’t make sense in this case.

    (The real memory limit could only be tried out … e.g. running such a script in WP-Cron : https://gist.github.com/thonixx/6334619 )

    Hi,

    Just to make it clear (in relation to what @benjamin4 – correctly – explained): we don’t use such value as “-1” on WPMU DEV servers. There’s a fixed value set for memory_limit but not -1, unless user set it so via the .user-ini file. It would still be “filtered” to the maximum allowed by “overall” configuration of the hosting plan anyway.

    Kind regards,
    Adam

    Yes that might be a plugin trying to set memory_limit to -1.

Viewing 6 replies - 1 through 6 (of 6 total)
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