Thanks for reaching out @carriebsegrist and I’m sorry you’re having trouble with the form.
Those lines of content are actually controlled by the CSS of the plugin. Are you able to turn that on in the settings? If not, let me know and I may be able to talk you through how to add the needed custom CSS styling.
Also, we’ve added this to our list for the future so that even when someone has the CSS turned off those lines will still be hidden until needed.
Thanks.
Jonathan
Yes, under Help and Settings?
You got it. Go to Help & Settings >> click the “General” tab >> click the radio button that reads “Yes, please provide basic styling.” >> click the blue “save changes” button.
Let me know how that works for you.
Jonathan
I’ve selected that button, but those lines are still showing up. I’ve even tried creating a new volunteer opportunity, but it’s still doing it.
Thanks @carriebsegrist. It looks like the theme isn’t compatible with the styles we have included in the plugin. If you’re comfortable working with your theme files I could talk you through how to adjust it.
Otherwise, we have in our list to make some changes so the plugin will be compatible with more themes.
Jonathan
Sounds good. One of your theme files has this line of code in it:
<div class="post" id="post-single">
Can you replace it with this line of code:
<div <?php post_class( 'post' ); ?> id="post-single">
Also, I’d encourage you to take a backup of your website before making any changes. That way you can revert back if we run into any issues.
Good luck and let me know how it goes.
Jonathan
Since we haven’t heard from you in a little while @carriebsegrist I’m going to go ahead and mark this as resolved. If you have any issues while trying out the code changes please let me know.
Jonathan
Sorry, I haven’t resolved it yet. I don’t see where I need to add that line of code.
You’ll most likely need to look within your theme files for a line of code that reads <div class="post" id="post-single">. Once you’ve found it you can replace it with the new one we provided.
Let me know how it goes.
Jonathan
Hi @carriebsegrist, we just released an update that should fix the issue you’re having. Please update the plugin and let us know how it works for you.
Jonathan
Yes, it’s now working. The update did the trick. Thanks!
No problem @carriebsegrist. Happy to hear we were able to work it out!
Jonathan
