Inaccessible order page

  • lombrik5

    (@lombrik5)


    6 years, 6 months ago

    Hello,

    I can not access my orders anymore. What to do ? I already disable all plugins but it does not change anything.

    Best, P

    `
    ### WordPress Environment ###

    WordPress address (URL): https://www.lafermedefardissou.bio
    Site address (URL): https://www.lafermedefardissou.bio
    WC Version: 3.7.1
    REST API Version: ✔ 1.0.2
    Log Directory Writable: ✔
    WP Version: 5.2.4
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: ✔
    WP Cron: ✔
    Language: fr_FR
    External object cache: –

    ### Server Environment ###

    Server Info: nginx/1.16.1
    PHP Version: 7.3.10
    PHP Post Max Size: 128 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.52.1
    OpenSSL/1.0.2q

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.1.37-MariaDB-0+deb9u1
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 3.7.1

Viewing 8 replies - 1 through 8 (of 8 total)
  • wprock

    (@wprock)

    6 years, 6 months ago

    What kind of errors are you getting? Are you logged in as administrator and navigate to Dashboard -> WooCommerce -> Orders page?

    Thread Starter lombrik5

    (@lombrik5)

    6 years, 6 months ago

    Yes that’s right. I am logged in as an administrator and in Woocommerce => Orders, I can not access the commands. This brings me to a blank page. Ditto when I click on “add order”

    Plugin Support Riaan K.

    (@riaanknoetze)

    6 years, 6 months ago

    Hi there,

    Are you seeing any fatal errors in the fatal error log as found under WooCommerce > System Status > Logs?

    Thread Starter lombrik5

    (@lombrik5)

    6 years, 6 months ago

    Yes indeed :

    2019-10-25T15: 41: 26 + 00: 00 CRITICAL Uncaught RuntimeException:
    Unable to claim shares. Database error. in /datas/vhosts/lafermedefardissou.bio/httpdocs/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_wpPostStore.php:600

    Stack trace:
    # 0 /datas/vhosts/lafermedefardissou.bio/httpdocs/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_wpPostStore.php(509): ActionScheduler_wpPostStore-> claim_actions (‘8c68ae221027490 …’, 25, NULL, Array, ”)

    # 1 /datas/vhosts/lafermedefardissou.bio/httpdocs/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_QueueRunner.php(71): ActionScheduler_wpPostStore-> stake_claim (25)

    # 2 /datas/vhosts/lafermedefardissou.bio/httpdocs/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_QueueRunner.php(61): ActionScheduler_QueueRunner-> do_batch (25)

    # 3 /datas/vhosts/lafermedefardissou.bio/httpdocs/wp-includes/class-wp-hook.php(286): ActionScheduler_QueueRunner-> run ()

    # 4 / da in /datas/vhosts/lafermedefardissou.bio/httpdocs/wp-content/plugins/woocommerce/includes/libraries/action-scheduler/classes/ActionScheduler_wpPostStore.php on line 600

    Thread Starter lombrik5

    (@lombrik5)

    6 years, 6 months ago

    But for me it does not mean much 🙂

    Thread Starter lombrik5

    (@lombrik5)

    6 years, 6 months ago

    I solved the problem by adding:
    add_filter ('use_block_editor_for_post', '__return_false', 101);

    Found here:
    https://wordpress.org/support/topic/edit-order-page-is-blank-after-wordpress-v5-update/

    Thread Starter lombrik5

    (@lombrik5)

    6 years, 5 months ago

    Finally this solution poses me another problem. I can not access Gutenberg anymore on the site. So I give it up.

    On the other hand I discovered something, when I am on this empty page, in the code I detect courses “hidden” which put all the page in display “none”. When I disable these courses all the content of the page reappears.

    We can see here a message that says “The editor requires Javascript …”

    An idea of where this can come from?

    Thank you p.

    • This reply was modified 6 years, 5 months ago by lombrik5.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    6 years, 5 months ago

    @lombrik5 Unless it’s spam, abuse or something broken in the forums please do not report topics again.

    It is not a means to get faster support, it only gets forum moderators attention and no one else.

Viewing 8 replies - 1 through 8 (of 8 total)

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