Support » Plugin: WooCommerce » “Edit order” page is blank after WordPress v5 update

  • Resolved kirilld

    (@kirilld)


    Hi,

    Following the WordPress update to v5, the “Edit order” page comes up blank. The order listing shows fine as before, but clicking on any individual order (e.g. to send an order email, add customer note or perform an order actions) results in a blank page.

    Thanks for your help in resolving this!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Melinda

    (@melindahelt)

    Automattic Happiness Engineer

    Hi there!

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Are you using the classic editor plugin on your site?

    Hi, Melinda:

    Many thanks for your quick reply! I am using the classic editor indeed.

    I am running WordPress 5 + Woocommerce on a staging site at the moment. The production site has an identical setup except WordPress 4.9.8 and “Edit order” page works perfectly there.

    Update: I have disabled the classic editor and the Edit page is back. Thanks again!

    • This reply was modified 5 months, 2 weeks ago by  kirilld.
    Plugin Author Claudiu Lodromanean

    (@claudiulodro)

    It’s a bug in the Classic Editor plugin, and will be fixed in the Classic Editor 1.1 release tomorrow. The Classic Editor is mistakenly loading the block editor on posts types that don’t support any editor.

    In the meantime, this code snippet will solve the issue:

    add_filter( 'use_block_editor_for_post', '__return_false', 101 );

    If you use this snippet, I would stop using it after the CE 1.1 release so as not to interfere with its normal functionality.

    Indeed, updating to Classic Editor 1.1 resolves this empty page issue. Thanks a lot for your speedy help!

    Unfortunetely, I still got a blank page issue in orders page. I can only look order details via preview icon. I can’t edit order.
    I have both block editor 1.3.1 and classical editor 1.3.
    help please 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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