• Some of my icons and images in the website is not loading. Sometimes some of the images will show and other times some other images will be shown. Some images might not load sometimes and once it is refreshed again, all images might load. Also the images that are missing out keeps changing. I am using SMUSH as the image optimizer.

    I have tried almost everything shown on the net, tried clearing the cache, tried disabling the lazy load both in wordpress and smush and even resized all the images so that it will fit in without being edited. Any help will be highly appreciated. Thank You.

    • This topic was modified 5 years, 9 months ago by manohar1.

    The page I need help with: [log in to see the link]

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  • Hello @manohar1,

    Maybe there’s an issue with the SSL setup on your site. I cannot access your sites because it is giving the following error: https://really-simple-ssl.com/knowledge-base/err_ssl_unrecognized_name_alert/.

    Thread Starter manohar1

    (@manohar1)

    @nm1com Hello Niall,

    Thanks for the reply. This error message as i checked might be causing due to the expiry of the SSL certificate. But i believe the website is working ok. Could you please check. Thanks.

    I still can’t access the site because of the error:


    Thread Starter manohar1

    (@manohar1)

    @nm1com Hello Niall,

    But me and my colleagues can access the site without any issue. Is there any way in which we can remove the ssl alert you are seeing right now?

    Hello! I found the problem. The link provided in your original post is https://www.cyberspaceits.com/. I Googled the site and it shows https://cyberspaceits.com/ (the same URL but without the www.).

    Please add the following code to the .htaccess file in your domain’s root folder:

    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteCond %{HTTP_HOST} ^www\.cyberspaceits.com\.com [NC]
    RewriteRule ^(.*)$ http://cyberspaceits.com.com/$1 [L,R=301]
    </IfModule>

    That should redirect all https://www.cyberspaceits.com/ requests to https://cyberspaceits.com/.

    As for the image problem, I cannot seem to replicate this issue or I’m not seeing where this problem happens.

    It’s possible that you have a plugin or theme conflict.

    Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable the plugins one by one to identify the source of your troubles.

    If you can install plugins, install and activate Health Check: https://wordpress.org/plugins/health-check/
    It will add a new feature under Tools > Site Health.
    On its Troubleshooting tab, you can Enable Troubleshooting Mode. This mode will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off, and switch between themes, without affecting normal visitors to your site. Following these steps allows you to test for various compatibility issues.

    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/.

Viewing 5 replies - 1 through 5 (of 5 total)

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