To add we found a way to somewhat fix it, particularly for product pages which is to deactivate/reactivate but when I connect my account the issue returns.
Hi @campkins
I’ve seen you were using the Jetpack Tiled Galleries, but some images weren’t showing, and I was able to experience that when I browsed the pages you linked.
Most images were visible as supposed, but some were showing blank. As a first troubleshooting step, did you have the chance to test by switching to a default theme such as Twenty Twenty-Two? It’s better to clone the website to a testing/staging environment, so you can try for theme and plugin conflicts (by disabling all plugins except Jetpack and checking whether the galleries are working correctly).
Let us know how that goes.
Plugin Support
Jay
(@bluejay77)
Hi there,
It has been more than one week since we have heard from you, so I’m marking this topic as resolved.
But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.
Hi with the help of a dev team we were able to find the error. Could you help clarify/investigate why this issue is happening?
Thanks
The Jetpack Tiled Gallery returns the following error in the browser console:
blocks.min.js?ver=658a51e7220626e26a92a46af5c2e489:3 Block validation: Block validation failed for jetpack/tiled-gallery (Object).
Content generated by save function:
Hi @campkins –
I tried viewing the blog post and the product page that you gave as examples but I didn’t see the error in the console. Is this happening on the frontend or in the editor? If it is happening on the frontend of the site, can you provide an example URL where this issue is happening?
With more information, we can take another look.
Hey @campkins,
It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!
