Image format not recognised?

Hi @allancav,

Sorry to hear your posts are no longer being automatically published. This could potentially be related to the 3.3.4 update that was recently released. It introduced some improvements to the way the plugin handled large-scale WebP and Avif images, which previously would result in an “image too large” error.

Could you share the image URL and “original image”-URL of the image of one of the affected posts? You can find these in your Media Library by clicking on the image, and then copy the value from the “File Url” field, and right click on the “Original Image” link > Copy Link, and paste both here. That way I can try to replicate the error.

~ Koen

Hi @allancav,

How are you attaching the image to the GBP post? Are you using the “Auto-post” feature and having the plugin automatically fetch the image from the WP post, or are you manually creating the GBP post through the plugins’ post creation metabox?

The only way I was able to replicate the error is if I manually enter the image URL into the “Insert from URL” field when selecting an image. Which makes sense, because the plugin will treat it as an externally hosted image, and not convert it from WebP to PNG to meet GBP requirements.

I’ve checked the related code in the latest update, and I don’t see any way it could affect the plugin behavior in your specific case. Have you made any changes to your workflow, or any major changes to the website?

~ Koen

Thanks for the full error message, it actually brings up an interesting anomaly. The image URL from the error message returns a 404 “not found” error, while the (seemingly) same image URL from your previous message works fine.

I’ve put the URLs side by side but can’t spot a difference between them. But it’s probably an URL encoding issue somewhere in the chain.

So you’re initially publishing the post using Auto-post -which fails to publish- and then you manually edit the failed post within the plugin, by selecting the same image directly from the media library, and then it goes through?

Hey Allan!

It definitely looks like an encoding issue, I took a closer look and there is a difference if you right click on the links, hit “Copy link” and then put them side by side in a text editor:

In the “Advanced post settings” of the auto-post template (Post to GMB > Settings > Auto-post settings), what do you have configured for fetching the post image? (use featured image/fetch from post content?)

I’m just trying to understand the path the image takes and where in the chain it goes wrong.