• Resolved Leandro

    (@leandroprz)


    1. Local forms

    I was testing the new local aggregated review forms and noticed that the form isn’t responsive for mobile. The viewport meta tag is missing in the customer-reviews-woocommerce/templates/form-header.php file.

    2. Uncompatible with WOOCS plugin

    When a user gets a reminder email the {list_products} variable shows products with prices. The price shows up using the correct currency symbol, but not the correct amount since the price is not using the conversion rate applied in the WOOCS plugin.

    My suggestion is to add another variable for emails instead of adding compatibility to the plugin since that’s easier. The new variable {list_products_no_price} would show no prices in the products listed in the email.

    3. Untranslatable string in reminder email

    When a user gets a new reminder email, the button at the bottom to add a review says “Review”, but that’s hard to translate in Spanish. Right now the translation says “Reseña”, but it should be something like “Añadir reseña” (Add review).

    I checked the customer-reviews-woocommerce/templates/email-review-reminder.php file and I can see it’s using the __( 'Review', 'customer-reviews-woocommerce' ) string.

    I could translate that string, but doing that would mess up other parts of the plugin where that string is being used and it wouldn’t make any sense. So another suggestion would be to add a different string just for that button, something like __( 'Add review', 'customer-reviews-woocommerce' ).

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi,

    Thank you for using our plugin and for your feedback.

    1, 2. I’m going to inform the developer team to consider adding it to the to-do list for the future development of the plugin.

    3. You can follow this solution to know how to override the default templates of our plugin https://help.cusrev.com/support/solutions/articles/43000608018-how-to-override-default-templates

    or use the advanced email template in the CusRev dashboard to change the review button text. Read more on this solution https://help.cusrev.com/support/solutions/articles/43000566143-how-to-set-up-basic-and-advanced-email-templates#Advanced-Email-Templates

    Plugin Support cusrev

    (@cusrev)

    @leandroprz just wanted to let you know that responsive local review forms are available since the version 5.3.0 of the plugin. Please install the update and let us know in case of any issues.

    For the point 2 about WOOCS plugin – can you please provide step-by-step information how to reproduce this problem with incorrect prices?

    Thread Starter Leandro

    (@leandroprz)

    Thanks for the update. Everything is working fine responsive related.

    Regarding the WOOCS plugin: I have a store with a few currencies. The base currency is USD.

    Let’s say my product X is USD 10 and in ARS is 1.400 (with an exchange rate of about 133 right now).

    If a customer buys product X using ARS, in the reminder email the customer sees ARS 10 instead of ARS 1.400.

    The currency symbol is correct, but the price is not since it is not being converted using the exchange rate WOOCS applied.

    Plugin Support cusrev

    (@cusrev)

    Thanks for providing additional information!

    We have installed WOOCS plugin and set prices in different currencies as you explained. However, {list_products} variable showed the correct amounts and currencies in our tests, so unfortunately, we could not reproduce the issue that you reported.

    Plugin Support cusrev

    (@cusrev)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 5 replies - 1 through 5 (of 5 total)

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