Hi @elinadejasper, thanks for reaching out. Please verify if you are redirected to the homepage when going to https://yoursite/wp-login.php or https://yoursite/wp-admin? If so, could you please check if you have configured the Hide Backend settings of iTSec? If you have, kindly check this article on how to recover the Hide Backend URL.
If the issue persists, I recommend conducting a plugin and theme conflict check. Please try deactivating all plugins and using a default WP theme to see if it resolves the problem. If it does, reactivate the plugins one at a time to isolate the culprit.
yes, https://yoursite/wp-admin is getting me redirected. It worked when I deactivated most of the recent plugins including itheme security. Theme conflict? let me check that to
Hi @elinadejasper, could you please let me know how it went with the plugin and theme conflict check? Do you still need assistance, or can we mark this ticket resolved?
I hope the information I provided helped resolve your issues. Since we haven’t received a response, I’ll mark this post resolved. If you still need some assistance, feel free to open a new support topic, and we’d be happy to assist. Thank you!
