How do I remove a "dead" subscriber

  • Resolved Q2Associates

    (@q2associates)


    12 years, 6 months ago

    I know every message sent out from WordPress includes an “unsubscribe” link, but what if the subscriber no longer exists and the email address is no longer valid? How do I remove these from my subscribers list?

    (No, my subscriber didn’t literally die – they simply changed companies)

    http://wordpress.org/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    12 years, 6 months ago

    I’m afraid you won’t be able to remove a subscriber from that list, even if the email address doesn’t exist anymore.

    Rest assured though; since the emails are sent from the WordPress.com servers, you don’t have to worry about sending too many emails 🙂

    Thread Starter Q2Associates

    (@q2associates)

    12 years, 6 months ago

    That’s a shame, as it means the number of subscribers that is being reported is incorrect. Also, there is no report (as far as I’m aware) of non-delivery, so I don’t know if subscribers have vanished. But your point about the bounce messages is reassuring 🙂

    On this occasion I copied my subscriber list into an email, and was surprised by the number of non-deliveries!

    Is a feature request in order here?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    12 years, 6 months ago

    Is a feature request in order here?

    Definitely! I’ll talk to our systems team, and see if we can automatically remove email addresses that are not valid anymore.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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