How do I get support??

  • Eilonwy926

    (@eilonwy926)


    1 week, 3 days ago

    I have the (paid) Pro version, and I submitted a ticket through https://getshortcodes.com/support/open-support-ticket/ on August 27 and got a confirmation email. After a week I got no answer, so I submitted again, and got another confirmation email. Now it’s nearly another week and I still haven’t had any response. What do I need to do to contact someone?

    (My license and the support tickets are submitted under a different email than this one.)

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