• Resolved naturaldogco

    (@naturaldogco)


    Hello, Can you tell me if there is a way to hide the date when using cusrev_reviews_slider?

    For some reason despite having many orders and all review emails being sent we are not receiving reviews, that last being 6 months ago which I do not want to display the date for.

    Can anyone shed any light on why reviews may have stopped as we are sure it is not down to our service as we have many repeat customers. Could all emails be going to spam?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for using CusRev.

    1. If you want to hide the date in the slider review, you can use this custom CSS code

    
    .cr-reviews-grid .cr-review-card .middle-row .datetime, 
    .cr-reviews-slider .cr-review-card .middle-row .datetime {
        display: none;
    }
    

    2. I suggest you follow the solution below to troubleshoot whether the reminder emails are sent correctly
    No Review Reminders Are Sent

    Plugin Support bagel1317

    (@bagel1317)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 2 replies - 1 through 2 (of 2 total)

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