Support » Plugin: Jetpack by WordPress.com » Help! Jetpack won’t install!

  • Hello,

    I recently updated my WordPress and seem to have lost the Jetpack plug-in in the process!
    I’ve tried searching for it again and installing it via the dashboard, but the installation fails. I’ve tried downloading the .zip file and uploading it through the dashboard, it doesn’t work.
    I’ve tried uploading it via using ftp and this fails too.

    I have noticed that the Jetpack files are on my server, but it doesn’t show this on the WordPress dashboard.

    I don’t know what else to do, I am not the most tech-savvy person in the world. I have been liaising with my webhost regarding this issue but now I am beginning to think they are not the best people to help me with this.

    Can anyone help?

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