I had a problem where I thought that my orders were lost because I removed the plug in.
The only removed the plug in because I could not use colors to manage statuses.
The developer got in touch with me within minutes to assist.
He showed me what I did wrong and why some orders was lost. And I could now understand it was a fault on my side! He went out of his way to fix the problem for me.
He then also went the extra mile to teach me how to add colors to my order statuses.
He even offered help with any wordpress issues.
I am truly amazed at his friendliness and willingness to help.
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