Hello @eletrebi, thanks for getting in touch. It sounds like there is something either at host level or with your plugin environment blocking communication between your site and the Site Kit service. So we can determine more on this, please share the following:
- Your Site Health information. You can use this form to share privately if preferred.
- Do you see any warnings or errors when checking yourSite Health status (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.
- Have you been able to set up Site Kit on this site previously, or on any other sites on the same hosting platform?
Once we have the above we can advise on this further. Let me know if you have any questions with the above.
@eletrebi Just checking in once more to see if you are still facing issues with this? If you are, please feel free to share the information above and we will be happy to help.
As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.
