Google Analytics existing tag error | WordPress.org

Resolved sinkazama82
(@sinkazama82)

6 years, 2 months ago

Hi, when on my site I try to connect Analitycs I get this error:

Error: We’ve detected there already is an existing Analytics tag on your site (ID UA-1240215-4), but your account doesn’t seem to have access to this Analytics property. You can either remove the existing tag and connect to a different account, or request access to this property from your team.

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Renee Johnson
(@reneesoffice)

6 years, 1 month ago

Hi @sinkazama82 ! Thanks for your topic.

A few things I notice in the source code of your site:

1) There is an Analytics code snippet present at the very top: https://jmp.sh/1yDwmbW

However, the Analytics ID doesn’t match the one you report Site Kit is detecting.

Are either of these IDs familiar to you/ from your Analytics account?

2) It doesn’t look like you have the Site Kit plugin active currently. Could you reactivate it and attempt to reconnect Analytics?

If the issue occurs again, please share your Site Health information here or in this form.

Renee Johnson
(@reneesoffice)

6 years, 1 month ago

@sinkazama82 since we have not heard from you, I am marking your topic as resolved. Feel free to open a new topic if you should have any further concerns.

Viewing 2 replies - 1 through 2 (of 2 total)

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Site Kit

2 replies
2 participants
Last reply from: Renee Johnson
Last activity: 6 years, 1 month ago
Status: resolved