Look in Google Analytics -> General Settings -> Debugging Data and post here your last error.
Here Is the Error Log
************************************* Start Log *************************************
Array
(
[ga_dash_apikey] =>
[ga_dash_clientid] =>
[ga_dash_clientsecret] =>
[ga_dash_access_front] => Array
(
[0] => administrator
)
[ga_dash_access_back] => Array
(
[0] => administrator
)
[ga_dash_tableid_jail] =>
[ga_dash_pgd] => 0
[ga_dash_rd] => 0
[ga_dash_sd] => 0
[ga_dash_map] => 0
[ga_dash_traffic] => 0
[ga_dash_style] => #3366CC
[ga_dash_jailadmins] => 1
[ga_dash_cachetime] => 3600
[ga_dash_tracking] => 1
[ga_dash_tracking_type] => universal
[ga_dash_default_ua] =>
[ga_dash_anonim] => 0
[ga_dash_userapi] => 0
[ga_event_tracking] => 0
[ga_event_downloads] => zip|ra*|mp*|avi|flv|mpeg|pdf|doc*|ppt*|xls*|jp*|png|gif|tiff|bmp|txt
[ga_track_exclude] => Array
(
)
[ga_target_geomap] =>
[ga_target_number] => 10
[ga_realtime_pages] => 10
[ga_dash_token] =>
[ga_dash_refresh_token] =>
[ga_dash_profile_list] =>
[ga_dash_tableid] =>
[ga_dash_frontend_keywords] => 0
[ga_enhanced_links] => 0
[ga_dash_remarketing] => 0
[ga_dash_default_metric] => visits
[ga_dash_default_dimension] => 30daysAgo
[ga_dash_frontend_stats] => 0
[ga_dash_network] => 0
[ga_dash_hidden] => Y
[ga_dash_adsense] => 0
[ga_speed_samplerate] => 1
[ga_event_bouncerate] => 1
[wp_version] => 3.9.2
[gadwp_version] => 4.3.3
)
Last Error: 2014-08-28 18:36:44: exception ‘Google_IO_Exception’ with message ‘Protocol https not supported or disabled in libcurl’ in /home/edpalmer/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/IO/Curl.php:81
Stack trace:
#0 /home/edpalmer/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/IO/Abstract.php(122): Google_IO_Curl->executeRequest(Object(Google_Http_Request))
#1 /home/edpalmer/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Auth/OAuth2.php(113): Google_IO_Abstract->makeRequest(Object(Google_Http_Request))
#2 /home/edpalmer/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Client.php(135): Google_Auth_OAuth2->authenticate(‘4/e7cVWpkuQij8J…’)
#3 /home/edpalmer/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/admin/ga_dash_settings.php(722): Google_Client->authenticate(‘4/e7cVWpkuQij8J…’)
#4 [internal function]: GADASH_Settings::general_settings(”)
#5 /home/edpalmer/public_html/wp-includes/plugin.php(470): call_user_func_array(Array, Array)
#6 /home/edpalmer/public_html/wp-admin/admin.php(211): do_action(‘toplevel_page_g…’)
#7 {main}
************************************* End Log *************************************
Ask your hosting provider about that, you need to have PHP cURL with SSL support.
On a VPS you’ll just need to enable SSL support or to load libcurl with SSL support.
here is this latest Error from another site I run, however this site doesn’t sell anything. and yet I get this error.
Last Error: 2014-08-28 18:53:00: exception ‘Google_IO_Exception’ with message ‘Protocol https not supported or disabled in libcurl’ in /home/thefurni/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/IO/Curl.php:81
Stack trace:
#0 /home/thefurni/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/IO/Abstract.php(122): Google_IO_Curl->executeRequest(Object(Google_Http_Request))
#1 /home/thefurni/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Auth/OAuth2.php(113): Google_IO_Abstract->makeRequest(Object(Google_Http_Request))
#2 /home/thefurni/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Client.php(135): Google_Auth_OAuth2->authenticate(‘4/Sva5KH8yk85nB…’)
#3 /home/thefurni/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/admin/ga_dash_settings.php(722): Google_Client->authenticate(‘4/Sva5KH8yk85nB…’)
#4 [internal function]: GADASH_Settings::general_settings(”)
#5 /home/thefurni/public_html/wp-includes/plugin.php(470): call_user_func_array(Array, Array)
#6 /home/thefurni/public_html/wp-admin/admin.php(211): do_action(‘toplevel_page_g…’)
#7 {main}
Please talk with your hosting provider, is a server configuration issue!
It doesn’t have anything to do with selling, I said SSL not sell 🙂
ok i’ll get back to you ASAP thanks for the help
Ok its all fixed now, thanks a lot for helping me again.
Have the alsmot the same issue, my dedicated server has curl with ssl enabled, and also open ssl
Last Error: 2014-10-03 11:00:04: exception 'Google_IO_Exception' with message 'Problem with the SSL CA cert (path? access rights?)' in /home/MYSITE/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/IO/Curl.php:81
Stack trace:
#0 /home/MYSITE/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/IO/Abstract.php(122): Google_IO_Curl->executeRequest(Object(Google_Http_Request))
#1 /home/MYSITE/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Auth/OAuth2.php(113): Google_IO_Abstract->makeRequest(Object(Google_Http_Request))
#2 /home/MYSITE/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Google/Client.php(135): Google_Auth_OAuth2->authenticate('4/Cm1vhlfEu3SQb...')
#3 /home/MYSITE/wp-content/plugins/google-analytics-dashboard-for-wp/admin/ga_dash_settings.php(780): Google_Client->authenticate('4/Cm1vhlfEu3SQb...')
#4 [internal function]: GADASH_Settings::general_settings('')
#5 /home/MYSITE/wp-includes/plugin.php(505): call_user_func_array(Array, Array)
#6 /home/MYSITE/wp-admin/admin.php(212): do_action('toplevel_page_g...')
#7 {main}
I see the error message “Problem with the SSL CA cert” but my server is up to date with all latest packages. Also the path to the files is correct and have premissions
FYI: the server is not properly configured.
You haven’t specified your operating system, on CentOS you can fix it like this:
http://blog.unixy.net/2013/08/curl-77-problem-with-the-ssl-ca-cert-path-access-rights-resolved/
Your issue was already discussed in this forum, so please try to avoid interrupting other people threads by posting unrelated errors/issues in a resolved topic.
hello Alin
you said in your last comment that “the issue was already discussed” but i cant find the post where this specific error was addressed. can you please point me in the right direction. i appreciate it. thank you 🙂
@legion1978 I was talking about the last issue. Please open your own thread by creating a new topic and describing the exact error you have.
yes exactly. its same error, thats why i asked here. though i already opened a thread about it here
thanks
