GoDaddy – Jetpack could not contact WordPress.com: register_http_request_failed

  • eranga

    (@eranga)


    10 years, 3 months ago

    Deactivated and re-activated jetpack. Now I’m unable to connect to jetpack again. Following is the error.

    Jetpack could not contact WordPress.com: register_http_request_failed. This usually means something is incorrectly configured on your web host.
    Operation timed out after 45000 milliseconds with 0 bytes received

    Contacted GoDaddy support many times but following was the response which I received from them.

    The error messages you have provided do not have enough information to be able to independently troubleshoot the issue. The fact that the plug-in was previously working has no bearing on its functionality on the web hosting account now.
    For example, you would need to provide the exact and specific URLs the plug-in is failing to connect to. The fact that the plug-in can not connect to a external service is not enough information to present to our Hosting team for additional troubleshooting.

    https://wordpress.org/plugins/jetpack/

Viewing 1 replies (of 1 total)
  • Plugin Contributor Ryan C.

    (@ryanc413)

    10 years, 3 months ago

    Hi there! Can you please use Jetpack’s Debugger module to send us some more information about your site? To do so, follow these steps:

    1) Go to the Jetpack page in your dashboard (Jetpack > Jetpack).
    2) Scroll down to the footer of the page and click the “Debug” link (shown here: http://d.pr/i/OF6d ).
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box, your name, email address, and a link to this thread.
    5) Click the “Contact Support” button.

    Then we’d be happy to look into this further. Let me know if you have any questions. Thanks!

Viewing 1 replies (of 1 total)

The topic ‘GoDaddy – Jetpack could not contact WordPress.com: register_http_request_failed’ is closed to new replies.

Tags