• Resolved nationaltradesman

    (@nationaltradesman)


    I have been creating site offline (localhost) using Apache.

    My permalink structure/slug for glossary items has been this on my localhost site::

    http://localhost/wordpress/building-trades-resources/trade-glossary/abs/

    Notice that the glossary item “abs” is stacked on to the end of “/building trades resources/trade-glossary/”. This is the way I want my glossary item permalinks to be.

    However on my new web active shared hosting site, CMTooltips will not stack the permalink in the same manner even though the page structure and all the settings for WordPress and CMtooltips Plugin is exactly the same in both the localhost environment and the shared hosting environment. The following is the way I DO NOT WANT the link structured:

    https://nationaltradesman.com/glossary/abs/

    I have already tried removing and reinstalling the plugin from my shared hosting site including clearing cache database, however I cannot get this shared hosting plugin to replicate the way the permalinks are structured with my localhost plugin. Everything is the same. Please help

    Thanks… JD

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter nationaltradesman

    (@nationaltradesman)

    To be completely clear, on the shared hosting site the permalink for the glossary index page IS structured properly as seen here:
    https://nationaltradesman.com/building-trades/resources/glossary/

    I just do not understand why the glossary term/item page is not stacking on to the back of the glossary index page permalink as seen here:
    https://nationaltradesman.com/glossary/abs/

    ??

    Thanks… JD

    Thread Starter nationaltradesman

    (@nationaltradesman)

    Proper glossary index page permalink structure on localhost:
    http://localhost/wordpress/building-trades/resources/glossary/

    And glossary index page permalink structure remains proper on new shared host:
    https://nationaltradesman.com/building-trades/resources/glossary/

    BUT:

    Proper glossary item permalink structure on localhost:
    http://localhost/wordpress/building-trades-resources/trade-glossary/abs/

    IS NOT stacked the same as glossary item permalink structure on shared host:
    https://nationaltradesman.com/glossary/abs/

    It should be: https://nationaltradesman.com/buildingtrades/resources/glossary/abs/

    Sorry for the multiple posts asking about this issue, it is just frustrating because I thought I prepared so well to just replicate and bring my site from localhost to shared host and would just have to copy/paste html. Thanks for your patience with my bit of anxiety… lol

    Thread Starter nationaltradesman

    (@nationaltradesman)

    SOLVED.

    Just wanted everyone to know I solved it.

    I had sent an email to CM and they replied that the permalink structure in my shared hosting site was the way it should be…
    **********
    Hi JD

    The permalink structure of the shared hosting is the correct one so you would probably need to have a script running across the database and replacing any links which contain the old structure

    Best
    John

    CreativeMinds Sales Team
    *******

    But I could not accept that from a logic point of view nor can I begin to even pretend that I know how to write a script. So I persevered on and I will try to explain it.
    After a couple of hours I finally figured out that in the Tooltip general settings where you can set your permalink path structure “building-trades/resources/glossary” as is necessary and as I did, it will only add a hyphenated structure to the end of your permalink like this… “building-trades/resources/building-trades-resources-glossary”. You MUST edit the permalink in the Glossary Term setting to fix it.

    So it was actually kinda simple but kinda not because I was confused as to how I could have done it right on the local host site but not the replicated shared host site. Oh well. Lessen the WordPress learning curve just a tad bit more for me now.

    My real concern given the email response I recieved from CMTT is that when the day comes that I need to go Pro version I may not receive the technical support? I know the response to my email was from sales staff, but the guy should have told me straight up that I would have to buy Pro to get tech support because he really didnt have the knowledge to give me the simple fix.

    Here is the problem solved link on my hosted site!!!
    https://nationaltradesman.com/building-trades/resources/glossary/air-admittance-valve/

Viewing 3 replies - 1 through 3 (of 3 total)

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