@politikaperu Can you please follow the steps below in order to get Site Kit connected:
1. Reset Site Kit
2. Update to the latest version of the plugin by visiting the plugins section of your site (It will inform you if there is a Site Kit update)
3. Temporarily deactivate any caching plugins and plugins with known compatibility issues.
4.Install Site Kit in a new browser incognito window
If that fails please share the following:
– Your web hosting provider
– Your site health information
@politikaperu I am checking if you had further questions about the issue or if it has been resolved? If so, send a reply to let me know and I will update your support topic accordingly.
I have not solved the problem. I have a script that loads the Google analityc and Adsense code. In my local server there is no problem, in the production one it seems the error mentioned. I even deactivated all the plugins and the error persisted.
@politikaperu thanks for the update! You mentioned deactivating your plugins, but are you also able to switch to a default theme to see if the error persists? It seems like there is a conflict with that particular file, like it is being called somewhere else besides Site Kit. Feel free to provide your Site Health information too in case we can try to replicate it.
@politikaperu I’m following to let you know we’ve released version 1.1.0 and advise updating. Could you let me know if the issue persists? As mentioned, it sounds like a conflict with an existing file on your site, so the above still applies. Happy to see if we can replicate it on our side.
I disabled all plugins and started with the default theme.
I deactivated Cloudflare.
Activate the plugin and the error persists.
@politikaperu Can you share your URL and I can see if we are able to spot anything? Or alternatively please share your Site Health information, it would be great to know more about this issue, we are unable to replicate from our side.
@politikaperu Thanks for the update. At what stage does this error appear? Can you change PHP version and see if the same issue persists?
When you want to activate the plugin, the error appears.
I can not change version.
The operational version is PHP 7.3.11.
### wp-core ###
version: 5.3
site_language: es_ES
user_language: es_ES
timezone: America/Lima
permalink: /%postname%.htm
https_status: true
user_registration: 0
default_comment_status: open
multisite: false
user_count: 3
dotorg_communication: true
### wp-server ###
server_architecture: Linux 3.10.0-962.3.2.lve1.5.26.7.el7.x86_64 x86_64
httpd_software: Apache
php_version: 7.3.11 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 90
memory_limit: 512M
max_input_time: 60
upload_max_size: 20M
php_post_max_size: 8M
curl_version: 7.66.0 OpenSSL/1.0.2t
suhosin: false
imagick_availability: true
@politikaperu Do you have any other sites on the same web host you can check with?
It is a shared hosting. I only have one website.
@politikaperu If you could temporarily change PHP versions to check if the same problems exist with PHP version 7.2.15? Or alternatively create a staging site which we can check with.
@politikaperu I am checking if you had further questions about the issue or if it has been resolved? If so, send a reply and we will update your support topic accordingly.
@politikaperu Since we have not heard from you, I have marked your support topic as resolved. If your issue isn’t resolved, please reply with any further information and we’d be happy to assist.
