Gallery Layout Change Won’t Save

  • Resolved TSXtrad3r

    (@tsxtrad3r)


    8 years, 10 months ago

    I have a problem specifically with one gallery where if I change the layout from anything other than “Video Gallery/Content Popup” it doesn’t save, and reverts back to “Video Gallery/Content Popup”. I have a few other smaller galleries that will display in “Thumbnails” and update properly if I change them, so I took the time to re-do this gallery from scratch adding over 100 videos back to it, which worked for a minute, and then again, would not let me use any gallery style other than the one it defaults to “Video Gallery/Content Popup”. Any help would be greatly appreciated, updated to the paid plugin hoping it would fix the problem, and didn’t.

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  • huge-it-support-1

    (@huge-it-support-1)

    8 years, 10 months ago

    Dear TSXtrad3r,

    Thanks for this post.
    Let us kindly mention that the commercial or Pro products are not supported in WordPress.org forums and we rather would prefer if you Contact Us directly.
    Please include the link to this forum thread in your email.
    We will wait for it.

    Thanks in advance

    huge-it-support-1

    (@huge-it-support-1)

    8 years, 10 months ago

    Dear TSXtrad3r,

    It has been one week that we have got no reply from you.
    If you issue is still actual, then please, contact us and we will try to resolve it within a short period of time.
    Feel free to reply at any time with more information on this issue or un-resolve the topic if you do return to the ticket with a reply.
    Thanks in advance

Viewing 2 replies - 1 through 2 (of 2 total)

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